PVR and Hard Disk Recorder problems and solutions for the Hitachi HDR5T01 500gb

Problem: When I set a recording, for the next day, as a series timer, it fails to record and in the timer menu there is an 'S' for Series at the side of the program and to the right of this there is an exclamation mark and a sideways triangle (Same as a play symbol on a remote control).

Solution 1: Had to delete all the recording timers for all programmes and it stopped coming up.
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Problem: I have just started to get an on-screen message stating "cannot schedule recording there is already a timer at the same time on this channel" even though no timer has been set. It disappears when OK is pressed but continually re-appears every 30 seconds. I have tried switching unit off & disconnecting from mains, hoping unit will reset but to no avail. Any help would be appreciated.

Many thanks

Trevor S

Solution 1: one of the many software faults, remove the offending timer setting ( will be at end of the timer list with blank details) and re-enter the timer
0 out of 1 person found this solution helpful. Solution 2: one of the many software faults, remove the offending timer setting ( will be at end of the timer list with blank details) and re-enter the timer
0 out of 1 person found this solution helpful. Solution 3: This worked for me:
Menu / Settings / Installation / First time installation then follow through instructions. You will lose any timers, but not your library. This should only be needed to be done the once.
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Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.

Solution 1: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.

Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.

However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.

Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.

However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.

Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.

However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Problem: my HDR5T01 stopped recording on the 31st December any answers as to why. As the library is by no means full

Solution 1: A condition exists that if you record half hour programs (standard definition)the index that identifies the programs becomes full before the full disk space is used on the 500Gb recorder. The 1 TB recorder is a waste of money and a disaster.
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Problem: My box keeps saying NO SIGNAL. without the box my tv signal is at 98%. I have added a booster but still no luck

Solution 1: I think far from needing a booster you need an attenuator to drop the signal strength. I had the same issue with the tv showing a strong signal and box saying no signal. Bought this
https://www.amazon.co.uk/gp/product/B00DQT00NO/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

Plug it between the box and the TVs input and adjust the input. I think the problem is the hitachi box is more sensitive than the TV and is actually overloaded and shutting down the input.
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Problem: Getting a message . Cannot schedule a recording. There is a recording on this channel already

Solution 1: check the timer recordings list, it is possible for this to get corrupted and cause the problem. Delete the timer recordings list and re enter programs.
0 out of 0 people found this solution helpful. Solution 2: check the timer recordings list, it is possible for this to get corrupted and cause the problem. Delete the timer recordings list and re enter programs.
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Problem: Picture keeps stuttering and is blocky and pixellated.

Solution 1: Check for loose cables and check your signal strength.
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Problem: Why are some channels in the EPG highlighted in Royal blue - I have tried to get rid of this by reinstalling, but it persists with Channel 1 (BBC 1) and Ch 5. Any suggestions. I have read the instructions from cover to cover and cannot find any reference to this.

Solution 1: The royal blue on the epg indicates there is alternative high definition content for the program available.
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