IceCrypt T2400 overview

Number of problems: 18

Number of solved problems: 6

Number of unsolved problems: 12

Problem resolution: 33%

Compared to other pvr and hard disk recorders:

IceCrypt T2400: Likelihood of getting a solution

Excellent 
Ranking: 9th out of 118
Most likely to get a solution:
Digital Stream DHP8100U - problem resolution score of 100%
Least likely to get a solution:
Panasonic DMR-EX86EB-K - 2 out of 11 problems solved
Common problems with the IceCrypt T2400
Solved problem list for the IceCrypt T2400
(Click on a problem to see the solution)

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when trying to play back recordings I get this msg
" cannot play a file as external device is ntfs only possible when using fat32" was fine the last time I did it?


I have the Icecrypt T2400 1TB I keep getting a message the timer is full and unable to record anything I have also tried removing recordings to try and solve this problem to no avail
can anyone help


I just get the Verifying System Message on the Start up screen and it just sits there and won't boot up.....


In the menu I can only access 'settings' or 'information' but no other sub-menus (such as 'installation' for auto scan). It just keeps flitting between the two options.


Says No Signal, done autoscan several times, finds 118 TV channels yet EPG is empty, then just seems to get stuck on the opening Icecrypt screen instead of going straight to a TV channel. Info button reveals I should be on BBC1. Everything is plugged in, TV not having a signal problem. Can still access HD with recordings still intact. Annoying now that my timer recordings have gone after the autoscans.


Has anyone changed the HDD on the T2400?

I've looked inside the box it is a WD Green drive easy to get out. Can i just get a new one from CPC and pop it in? or does it need some sort of special formatting for the firmware to see it?

I know once it is up and running I can reformat it.

Any help would be appreciated

Martin Reid
16/11/14


Picture keeps stuttering and is blocky and pixellated.


Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.


I have an Icecrypt T2400 with a 1Tb hard drive. It currently has 56 folders recorded but there are 3 folders which I can neither open nor delete. I know there is something recorded in the folders as, when I try to delete them, it says 'Folder is not empty'. Anybody have any ideas on how to open or delete them. Thanks.


The unit has just frozen up. It keeps freezing and then shutting itself down.

Unsolved problem list for the IceCrypt T2400
(Click on a problem to comment or help)

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How do I turn off Audio description. It was not on but now it is and I cant find where to turn it off again


My t2400 recorder keeps loosing channels and the channels muddle up in doubles or mixed number or in sets of newly added channels you cannot select yet and they also double or disappear when searching through the channel list or guide, sometime it’s crashes the system making the picture stutter then need to restart by turning the unit off and on then have to go through the process of setting the system up again. Could you tell me what’s wrong? It’s only started doing this and rescans and doing the latest update again on the firmware hasn’t helped


Whilst my T2400 operates fine, the front panel display (vdf module) showing channel info, operating status and local time no longer shows. Is this something I could have inadvertently switched off or a bulb or connection failure? Any ideas please.


My landlord moved per to another room. Device was working fine this morning. I try to turn it on this evening but the blue light just flickers on and off. I can hear something whirring inside. Can it be fixed?


My Icecrypt T2400 PVR will no longer respond to the remote control, ie switch on/off although my TV does.
After working fine for many months.

Any help would be appreciated, as Icecrypt service is a long way
from us in Sittingbourne, Kent.

Thanks,
Stewart


I have a Icecrypt T2400 HD PVR about 2 years old. On switching it out of standby, it says there are "No Channels Saved" and tells me to carry out initial setup. I do this and find that it will not save any of the channels tuned. I put it in the fridge one day and on re-tuning, got channels saved. However 2 days later when I started the PVR up, the same Msg came up again and it had dumped the channels.

Can any body offer any suggestions pse.


My t2400 scans for programs & then asks for password which i put in it then says password invalid ,it,s the only password i have ever used, Then it tells me there are no channels selected please scan. Any ideas??.


On some occasions Icecrypt stops recording before the program has finished. Any one with the same problem - solution welcomed.


My unit won't stop recording. Did a factory reset, no change.How do you do a complete format.thanks.


The picture flashes about once per five seconds from a perfect picture to a black screen. I have the latest firmware update but that did not help.Everythiong else functions perfectly but for this annoying flashing.



Solutions for the IceCrypt T2400
0 people also had this problem.

Problem: when trying to play back recordings I get this msg
" cannot play a file as external device is ntfs only possible when using fat32" was fine the last time I did it?

There are 0 comments on this problem.

Solution 1: Turn the power off at the rear panel and wait for 5 mins, fixed mine ok.

The problem arose after I was trying to get an external USB device to be recognized, I think it confused the unit.
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Problem: I have the Icecrypt T2400 1TB I keep getting a message the timer is full and unable to record anything I have also tried removing recordings to try and solve this problem to no avail
can anyone help

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Solution 1: You need press button that says rec list, and remove any old timer recordings. EG series that have finished.

KIP.
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3 people also had this problem.

Problem: I just get the Verifying System Message on the Start up screen and it just sits there and won't boot up.....

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Solution 1: I read somewhere, that i should try totally unplugging the unit, as switching off still leaves limited power in the unit, so unplugged it left it unplugged overnight, and when i plugged back the unit back in this morning, although I still got the System Verifying data message, after 20 minutes or so the unit came back to life, now working fine.
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- This worked for me. Unplugged the pvr for 15 minutes, came back to life after 30 minutes. Very relieved.
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Problem: In the menu I can only access 'settings' or 'information' but no other sub-menus (such as 'installation' for auto scan). It just keeps flitting between the two options.

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Solution 1: I found that I get this if the T2400 is recording to the HD or is playing any program off the HD. However when it is not playing or recoding then I seem to be able to see all the menus.


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1 person also had this problem.

Problem: Says No Signal, done autoscan several times, finds 118 TV channels yet EPG is empty, then just seems to get stuck on the opening Icecrypt screen instead of going straight to a TV channel. Info button reveals I should be on BBC1. Everything is plugged in, TV not having a signal problem. Can still access HD with recordings still intact. Annoying now that my timer recordings have gone after the autoscans.

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Solution 1: Unplugged again, this time overnight, still got stuck on start up screen. Could access menu items with no problems, autoscanned again fine, it just wouldn't go to the TV channels. Did a factory restore once sure I wasn't going to lose my recordings. Display on box itself then seemed to freeze on the word [restart] so I switched off again and got the manual out. Thought I'd try connecting via HDMI instead of SCART and now it's working fine. Will eventually try the other connection again but for now just happy it's working again so off to buy an HDMI splitter.
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1 person also had this problem.

Problem: Has anyone changed the HDD on the T2400?

I've looked inside the box it is a WD Green drive easy to get out. Can i just get a new one from CPC and pop it in? or does it need some sort of special formatting for the firmware to see it?

I know once it is up and running I can reformat it.

Any help would be appreciated

Martin Reid
16/11/14

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Solution 1: Dear Martin,
I simply bought the 2GB WD Green drive from Amazon (£60) and slotted it into the T2400 box (connecting power lead and data lead). The T2400 started up straight away with no issues, but I made it re-formated the drive anyway before I used the machine.

So in answer to you question - no special formatting needed.


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1 person also had this problem.

Problem: Picture keeps stuttering and is blocky and pixellated.

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Solution 1: Check for loose cables and check your signal strength.
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1 person also had this problem.

Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.

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Solution 1: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.

Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.

However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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5 people also had this problem.

Problem: I have an Icecrypt T2400 with a 1Tb hard drive. It currently has 56 folders recorded but there are 3 folders which I can neither open nor delete. I know there is something recorded in the folders as, when I try to delete them, it says 'Folder is not empty'. Anybody have any ideas on how to open or delete them. Thanks.

There is 1 comment on this problem. Show/Hide
- I had this problem. I found that the HD is formatted with the ext3 filesystem and can be mounted using a SATA dongle to a Linux laptop. (You can boot a Windows laptop from a Linux CD live-distro if you dont have a Linux machine handy).
You can then rename (shorten) the folder name as for any file, and it's sorted!
You can also copy files to a USB disk much faster than using the internal Icecrypt function. Dont try this unless you are confident, and be sure you unplug first. The PSU is open and has lethal voltages. Disconnect the PVR completely. Then unplug the SAT connections and pop on your dongle. Dont even need to unscrew the disk or mount.
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Solution 1: I had this problem with 2 folders which would not open or delete. So I cleared all the existing other folders and the record list, then reformatted the hdd, presto all ok now. hope this works for you.
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Solution 2: I had this problem with 2 folders which would not open or delete. So I cleared all the existing other folders and the record list, then reformatted the hdd, presto all ok now. hope this works for you.
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1 person also had this problem.

Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.

There is 1 comment on this problem. Show/Hide
- I have experienced this on many PVR, and the cause is almost always the PSU. Over the years, the electrolytic capacitors fade, specially if the unit runs hot. With a Topfield PVR a PSU replacement was (just) economical. Usually it isn't, unless you are up to replacing the components yourself: *not* something for the amateur.
Sadly, if it is the PSU, it time for a replacement :(, sorry.
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Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.

However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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0 people also had this problem.

Problem: How do I turn off Audio description. It was not on but now it is and I cant find where to turn it off again

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1 person also had this problem.

Problem: My t2400 recorder keeps loosing channels and the channels muddle up in doubles or mixed number or in sets of newly added channels you cannot select yet and they also double or disappear when searching through the channel list or guide, sometime it’s crashes the system making the picture stutter then need to restart by turning the unit off and on then have to go through the process of setting the system up again. Could you tell me what’s wrong? It’s only started doing this and rescans and doing the latest update again on the firmware hasn’t helped

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: Whilst my T2400 operates fine, the front panel display (vdf module) showing channel info, operating status and local time no longer shows. Is this something I could have inadvertently switched off or a bulb or connection failure? Any ideas please.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



3 people also had this problem.

Problem: My landlord moved per to another room. Device was working fine this morning. I try to turn it on this evening but the blue light just flickers on and off. I can hear something whirring inside. Can it be fixed?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: My Icecrypt T2400 PVR will no longer respond to the remote control, ie switch on/off although my TV does.
After working fine for many months.

Any help would be appreciated, as Icecrypt service is a long way
from us in Sittingbourne, Kent.

Thanks,
Stewart

There are 0 comments on this problem.

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0 people also had this problem.

Problem: I have a Icecrypt T2400 HD PVR about 2 years old. On switching it out of standby, it says there are "No Channels Saved" and tells me to carry out initial setup. I do this and find that it will not save any of the channels tuned. I put it in the fridge one day and on re-tuning, got channels saved. However 2 days later when I started the PVR up, the same Msg came up again and it had dumped the channels.

Can any body offer any suggestions pse.

There are 0 comments on this problem.

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0 people also had this problem.

Problem: My t2400 scans for programs & then asks for password which i put in it then says password invalid ,it,s the only password i have ever used, Then it tells me there are no channels selected please scan. Any ideas??.

There are 0 comments on this problem.

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0 people also had this problem.

Problem: On some occasions Icecrypt stops recording before the program has finished. Any one with the same problem - solution welcomed.

There are 0 comments on this problem.

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1 person also had this problem.

Problem: My unit won't stop recording. Did a factory reset, no change.How do you do a complete format.thanks.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: The picture flashes about once per five seconds from a perfect picture to a black screen. I have the latest firmware update but that did not help.Everythiong else functions perfectly but for this annoying flashing.

There are 0 comments on this problem.

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