Philips HDT8520 500GB overview

Number of problems: 12

Number of solved problems: 3

Number of unsolved problems: 9

Problem resolution: 25%

Compared to other pvr and hard disk recorders:

Philips HDT8520 500GB: Likelihood of getting a solution

Good 
Ranking: 31st out of 118
Most likely to get a solution:
Digital Stream DHP8100U - problem resolution score of 100%
Least likely to get a solution:
Panasonic DMR-EX86EB-K - 2 out of 11 problems solved
Common problems with the Philips HDT8520 500GB
Solved problem list for the Philips HDT8520 500GB
(Click on a problem to see the solution)



The unit has just frozen up. It keeps freezing and then shutting itself down.


Picture keeps stuttering and is blocky and pixellated.


Having set up a recording of a programme, it failed to and upon looking at the guide I can see that it is still there in red as if to record with the cancel record option being offered. In addition though on the RH side there is a symbol of a couple of greyed disks with a swooping red arrow to a red (to record) disk.
What the hell does this signify? It does not appear in the manual nor on any help forum I can find.


Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.


Moved to new house. Retuned and now tunes to weak signal on C28 rather than stronger
signal on C60 for some programs - eg BBC 1. No means of manual tuning?


The menu on the HDD is showing the programmes which I have recorded but it will not respond to the remote control. It gets stuck part way down the list. The normal programmes can be viewed using the remote, it only seems to be on the HDD that it will not work properly.


When I go to guide to record a programme I just get radio programmes available it will not show me television schedules only radio and I can't quit radio. I've never listened to the radio on my TV, I have NO idea how to resolve this, I've tried turning off the TV and box for over an hour but the problem remains the same


I have had to do a total reset of my box 3 times now due to programmes not recording,this seemed to have done the trick but now I need to do it again it's asking for parental code, i never set one as I don't have kids, so I'm stuck, can anyone help?


I have recorded a programme and it shows on the list but when I scroll to it, the system freezes and I have to turn off mains to unfreeze it. This happens whether I approach that recording from above or below. I can't delate that recording because it always freezes as I scroll from the recording above or below it.

Any ideas?

If I restore factory settings, do I loose all my recorded programmes?

Unsolved problem list for the Philips HDT8520 500GB
(Click on a problem to comment or help)

Jump to page: [1] [2] [3]

My box is stuck on standby. When I try to activate the box the red light flickers but nothing happens.


I turn my box on I get the welcome signal and then it keeps resetting, it will not go pass the welcome sign. Any suggestions


when watching a recording if i fast forward i cant stop it and it continues to f/f to the end of the recording.


After update box went into standby mode. Will not switch on with remote or power button. Have tried unplugging and leaving. Plug in again still remains on standby.


My Philips recorder 500' is set up but can't, use the d,v,d, player at the same time ....geoffallen27@icloud.com


I have no sound. I know the problem is not with the TV, the mute button is off and the sound pressed up to maximum. I have tried resetting it, but that has not solved the problem. Any suggestions? It was working perfectly fine up until today. x


Programmes appear in timers but do not record


What does it mean when a sign comes up saying the hard drive is full? I only have about 15 things in the library and only about 5 / 8 % of the i green indicator at the top of the menus is green?


The series no longer has the red icon which lets you know it will be recorded. It doesn't record but then won't allow me to set it to record again but says it is already set up to record, though actually it isn't. Any thoughts?


My machine seems to have deleted all my recordings except for three why would this happen? If they have been deleted why is my green bar at the top of the library still
in the same place? It seems to be recording alright now.



Solutions for the Philips HDT8520 500GB
0 people also had this problem.

Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.

There are 0 comments on this problem.

Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.

However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Problem: Picture keeps stuttering and is blocky and pixellated.

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Solution 1: Check for loose cables and check your signal strength.
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2 people also had this problem.

Problem: Having set up a recording of a programme, it failed to and upon looking at the guide I can see that it is still there in red as if to record with the cancel record option being offered. In addition though on the RH side there is a symbol of a couple of greyed disks with a swooping red arrow to a red (to record) disk.
What the hell does this signify? It does not appear in the manual nor on any help forum I can find.

There are 0 comments on this problem.

Solution 1: Having suffered this problem for a few weeks intermittently, I read one of the other solutions which said there was a maximum number of recordings that the box could store (254). I counted that we had more than that (even though the disk wasn't full), deleted a load and the unit started recording again straight away. Fingers crossed that was the problem, so as long as we can manage the number of recordings hopefully it won't happen again.
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Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.

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Solution 1: The HDT8520 is limited to 254 recordings. You may have space free, but if you have reached this number of programmes in the library, it won't record any more until you delete some.
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Solution 2: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.

Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.

However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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Problem: Moved to new house. Retuned and now tunes to weak signal on C28 rather than stronger
signal on C60 for some programs - eg BBC 1. No means of manual tuning?

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Solution 1: Just unplug the aerial from the receiver,select tuning-start tuning when the tuning gets to 50% quickly put the aerial back in the receiver. This will now only tune in the higher transmitted stations (C60) and not the lower ones (C28).Hope this helps Earlybird
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1 person also had this problem.

Problem: The menu on the HDD is showing the programmes which I have recorded but it will not respond to the remote control. It gets stuck part way down the list. The normal programmes can be viewed using the remote, it only seems to be on the HDD that it will not work properly.

There are 0 comments on this problem.

Solution 1: I had very similar problem. The hard drive had failed. Replace the drive!
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Problem: When I go to guide to record a programme I just get radio programmes available it will not show me television schedules only radio and I can't quit radio. I've never listened to the radio on my TV, I have NO idea how to resolve this, I've tried turning off the TV and box for over an hour but the problem remains the same

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Solution 1: In the menu there's an option to show just tv, just radio or all channels, this has happened to me a few times for reasons I don't understand but you just click it back to what you want and all your tv channels will return
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Problem: I have had to do a total reset of my box 3 times now due to programmes not recording,this seemed to have done the trick but now I need to do it again it's asking for parental code, i never set one as I don't have kids, so I'm stuck, can anyone help?

There are 0 comments on this problem.

Solution 1: the parental code is usually set to 0000 by default, and should still be that unless you have changed it. I hope that helps.
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Problem: I have recorded a programme and it shows on the list but when I scroll to it, the system freezes and I have to turn off mains to unfreeze it. This happens whether I approach that recording from above or below. I can't delate that recording because it always freezes as I scroll from the recording above or below it.

Any ideas?

If I restore factory settings, do I loose all my recorded programmes?

There are 0 comments on this problem.

Solution 1: I have suffered this. It's a corrupted recording. Only solution I found was to format the hard drive as trying to access the corrupt recording freezes the box. You can watch other recordings by going up or down the recordings lust but making sure not to move to the corrupt recording as even scrolling to it will lock the box.
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0 people also had this problem.

Problem: My box is stuck on standby. When I try to activate the box the red light flickers but nothing happens.

There are 0 comments on this problem.

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1 person also had this problem.

Problem: I turn my box on I get the welcome signal and then it keeps resetting, it will not go pass the welcome sign. Any suggestions

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: when watching a recording if i fast forward i cant stop it and it continues to f/f to the end of the recording.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



2 people also had this problem.

Problem: After update box went into standby mode. Will not switch on with remote or power button. Have tried unplugging and leaving. Plug in again still remains on standby.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: My Philips recorder 500' is set up but can't, use the d,v,d, player at the same time ....geoffallen27@icloud.com

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: I have no sound. I know the problem is not with the TV, the mute button is off and the sound pressed up to maximum. I have tried resetting it, but that has not solved the problem. Any suggestions? It was working perfectly fine up until today. x

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: Programmes appear in timers but do not record

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: What does it mean when a sign comes up saying the hard drive is full? I only have about 15 things in the library and only about 5 / 8 % of the i green indicator at the top of the menus is green?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: The series no longer has the red icon which lets you know it will be recorded. It doesn't record but then won't allow me to set it to record again but says it is already set up to record, though actually it isn't. Any thoughts?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: My machine seems to have deleted all my recordings except for three why would this happen? If they have been deleted why is my green bar at the top of the library still
in the same place? It seems to be recording alright now.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



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