PVR and Hard Disk Recorder problems and solutions for the Samsung SMT-S7800 500GB

Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.

Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.

However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.

Solution 1: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.

Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.

However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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Problem: Picture keeps stuttering and is blocky and pixellated.

Solution 1: Check for loose cables and check your signal strength.
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Problem: The set Freesat box turns itself off during programmes without warning.

Solution 1: Same problem and mainly occurs when adverts start.
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Problem: SHOULD I BE ABLE TO USE MY BOX WITH ONLY ONE SATAILITE INPUT

Solution 1: In the setup in settings you can tell it whether you have single or dual inputs, then you may have to rescan for channels etc. But of course with only 1 input cable you will not have the same level of play and record functionality at the same time.
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Problem: Hi can't remember the parental code I put in ages ago.I can't reset without it or record anything can anyone tell me the overide code all the other boxes seem to hsve them .driving me mad help please thanks jeff

Solution 1: i can not remember my pin code for my samsung smt-s7800 can you help to set it back to default
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Problem: I cannot play a recording. I get the message " cannot play the specified file"

Solution 1: If you look to the right upper corner and see 98% free,
unfortunately all files are gone.
I experienced the same thing after a sudden shutdown.
After restart everything was gone
:'(
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