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Samsung SMT-S7800 500GB overview
Number of problems: 12
Number of solved problems: 3
Number of unsolved problems: 9
Problem resolution: 25%
Compared to other pvr and hard disk recorders:
Samsung SMT-S7800 500GB: Likelihood of getting a solution
Ranking: 117th out of 118
Most likely to get a solution:
Digital Stream DHP8100U - problem resolution score of 100%
Digital Stream DHP8100U - problem resolution score of 100%
Least likely to get a solution:
Panasonic DMR-EX86EB-K - 2 out of 11 problems solved
Panasonic DMR-EX86EB-K - 2 out of 11 problems solved
Solved problem list for the Samsung SMT-S7800 500GB
(Click on a problem to see the solution)The unit has just frozen up. It keeps freezing and then shutting itself down.
Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.
Picture keeps stuttering and is blocky and pixellated.
The set Freesat box turns itself off during programmes without warning.
SHOULD I BE ABLE TO USE MY BOX WITH ONLY ONE SATAILITE INPUT
Hi can't remember the parental code I put in ages ago.I can't reset without it or record anything can anyone tell me the overide code all the other boxes seem to hsve them .driving me mad help please thanks jeff
I cannot play a recording. I get the message " cannot play the specified file"
Unsolved problem list for the Samsung SMT-S7800 500GB
(Click on a problem to comment or help)Problem:The remote dose not work, new batteries fitted still the same,the only thing that happens is the white tv light on the remote lights up on pressing any button, any
help would be greatly thankfully recived.Thanks mike
ps, all the buttons on set top box work.
When I am at home I do not have a problem recording programmes, but when I am away from home I return to find that they are unable to be viewed because they are pixellated. This has only happened recently. Other than that I don't have any problems with the box.
when I press the library button comes up with HDD is not ready. Also the pause button gives same message. So I guess the HDD has died. Does anyone know if I can just replace it with a similar one (3.5" SATA drive)? Don't know if there's any software on there, or whether I need to format it for unix?
Anyway I have got a new drive on order so I will give it a try and report back. Bob
Hi my remote won't work with my free sat box have to control it off the box ,I've had the box a few years never had any problem before ,I've changed the batteries
I set up to record a programme, sometimes a series. And it doesn't record, I can also double check and it says already recoding see library but there's nothing there ?
My time on display shows what time it freezes ie 2036 I have to switch off and on again. Then i check to see last recording and it seems to be after recording finishes it goes wrong
I have had this unit for some years and it has always worked well. I use it every day to watch Freesat TV. However, recently when I record another programme, the recording is blocky and pixellated.....and unwatchable. I have done a new Freesat scan and I still have the problem - but only with recordings.
I cannot turn off the audio description even though when I press the AD on the remote and it goes to'off' it remains on.
i have a samsung smt-s7800 and i have forgoten the pin number can you help to set it back to default settings so pin is back to 0000
Hi can't remember the parental code I put in ages ago.I can't reset without it or record anything can anyone tell me the overide code all the other boxes seem to hsve them .driving me mad help please thanks jeff
Solutions for the Samsung SMT-S7800 500GB
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Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.
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Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.
However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.
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Solution 1: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.
Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.
However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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Problem: Picture keeps stuttering and is blocky and pixellated.
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Solution 1: Check for loose cables and check your signal strength.
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8 people also had this problem.
Problem: The set Freesat box turns itself off during programmes without warning.
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Solution 1: Same problem and mainly occurs when adverts start.
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