Hitachi HDR505 500GB overview

Number of problems: 22

Number of solved problems: 4

Number of unsolved problems: 18

Problem resolution: 18%

Compared to other pvr and hard disk recorders:

Hitachi HDR505 500GB: Likelihood of getting a solution

Good 
Ranking: 33rd out of 118
Most likely to get a solution:
Digital Stream DHP8100U - problem resolution score of 100%
Least likely to get a solution:
Panasonic DMR-EX86EB-K - 2 out of 11 problems solved
Common problems with the Hitachi HDR505 500GB
Unsolved problem list for the Hitachi HDR505 500GB
(Click on a problem to comment or help)

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Quite regularly my machine switches itself off around midnight or when I press a button on the remote such as the recordings library button or the programme guide button.Also, is there a way to copy the recordings to an external hard drive?


I have tried to connect my digital tv recorder to different tv - a Sharps Aquos. Previously it was connected to a Tesco tv and worked perfectly. I have connected it to the tv in the same way as before and Ican't get anything.


Completely unreliable (18 months old) sometimes misses a recording when set to 'series record' or might record 10-15 seconds before it stops recording - latest trick is to make a loud 'pop' through the tv speaker and then resetting itself halfway through playback.
Also might reset itslf (crash?) at any time without obvious reason.
Hitachi do not want to know this model and refer me to argos who's 'technical' department don't seem to have a clue.
Think the best option might be to cut my losses and replace it with a more reliable make.


everything appears ok but pvr will not record the end of programmes that overrun


My set has been working fine then the sound went off next it turned off . The remote did not turn it ons so I used the button the display read load 0000 I turned it offf for ten minutes tryed again same displayed help me please


No sound after working perfectly for months. Removing connection and using TV on its own, sound perfect.


It will only record some channels,no BBC Or ITV channels


The box isn't working at all. Displaying 0000 and then FT1


I can't get any channels between 70 & 120 - despite re tunes


box has worked ok up to now,if you turn it on go to any channel ,no picture or sound,but message says,SERVICE IS NOT RUNNING.but box will record and playback recordings, no problem good signal from ariel thro to box, and then thro to tv,thanking you all in advance for any suggested solutions,ps have rebooted box but still the same result,Fred...



Solutions for the Hitachi HDR505 500GB
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Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.

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Solution 1: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.

Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.

However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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Problem: Picture keeps stuttering and is blocky and pixellated.

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Solution 1: Check for loose cables and check your signal strength.
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Problem: Just tried to install the box for the first time and the display says 'Ft1' and the remote doesn't work nor is there any signal to the tv. Checked all leads, scary, aerial etc :(

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Solution 1: Have just installed this box and got the same message displayed also could not UE remote. We found we had it tuned to AV1 instead of AV2. It works perfectly now.
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Problem: Where is series record?

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Solution 1: find the series you want to record.press ok on the remote.series record cums up.press ok.then your sorted
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11 people also had this problem.

Problem: I keep gettinhg a message saying" cannot schedule recording. There is already a timer at the same time on this channel.
I have to press ok for it to disappear but it comes back after a few.minutes.
This happens during play back too

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Solution 1: I did a first time installation and the problem has stopped so far. It cancelled all my timers but kept all that I had already recorded.
Hope this helps someone.
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2 people also had this problem.

Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.

There is 1 comment on this problem. Show/Hide
- The new Hitachi 500GB HD Recorder has an Auto Standby after around 3 hours or less aand I strongly recommend to everyone that they press the menu button and go to configuration and disable the Auto Standby. You should also enable the receiver upgrade whist in the configuration menu. I also agree with the other comments that you should retune the box every 3 months or so and after that delete all the channels that you don't require via the channel list and scrolling to the bin to delete the unwanted channels.
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Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.

However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Jump to page: [1] [2] [3] [4]
3 people also had this problem.

Problem: Quite regularly my machine switches itself off around midnight or when I press a button on the remote such as the recordings library button or the programme guide button.Also, is there a way to copy the recordings to an external hard drive?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: I have tried to connect my digital tv recorder to different tv - a Sharps Aquos. Previously it was connected to a Tesco tv and worked perfectly. I have connected it to the tv in the same way as before and Ican't get anything.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: Completely unreliable (18 months old) sometimes misses a recording when set to 'series record' or might record 10-15 seconds before it stops recording - latest trick is to make a loud 'pop' through the tv speaker and then resetting itself halfway through playback.
Also might reset itslf (crash?) at any time without obvious reason.
Hitachi do not want to know this model and refer me to argos who's 'technical' department don't seem to have a clue.
Think the best option might be to cut my losses and replace it with a more reliable make.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: everything appears ok but pvr will not record the end of programmes that overrun

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: My set has been working fine then the sound went off next it turned off . The remote did not turn it ons so I used the button the display read load 0000 I turned it offf for ten minutes tryed again same displayed help me please

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: No sound after working perfectly for months. Removing connection and using TV on its own, sound perfect.

There are 0 comments on this problem.

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0 people also had this problem.

Problem: It will only record some channels,no BBC Or ITV channels

There are 0 comments on this problem.

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3 people also had this problem.

Problem: The box isn't working at all. Displaying 0000 and then FT1

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: I can't get any channels between 70 & 120 - despite re tunes

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: box has worked ok up to now,if you turn it on go to any channel ,no picture or sound,but message says,SERVICE IS NOT RUNNING.but box will record and playback recordings, no problem good signal from ariel thro to box, and then thro to tv,thanking you all in advance for any suggested solutions,ps have rebooted box but still the same result,Fred...

There are 0 comments on this problem.

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