Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.
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Solution 1:
It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.
However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it. You might also want to check for system updates. Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM. 0 out of 0 people found this solution helpful.
Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.
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Solution 1:
Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case. If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.
Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.
However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced. 0 out of 0 people found this solution helpful.
Problem: Just bought this to replace older panasonic dvd recorder but can not get any thing on tv when go to AV1? Tried reset no diff and manual says set to rf out but cant do as cant access dvd on screen menu either?
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Solution 1:
Av1 is for scart you need to connect hdmi 0 out of 0 people found this solution helpful.
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Problem: How do you get rid of the following message in top left corner of screen
Problem: When I select you tube on the internet settings, I can get the home page up ,then I can’t do anything else,it freezes . I have to pull out the mains lead and re boot the unit, can anyone help me, Cheers
The live pause feature seems to stop recording after 30mins (approx). Its done this 3 times now. Sometimes when another recording is being done and sometimes without. As far as I can tell the unit seems fine otherwise. Software version is 1.32
Problem: When I press the Direct Navigator to choose to watch a recorded programme it says No HDMI cable There is however, one fitted and I have checked the connection. I don t know how to solve this problem. Mrs BPrice
Problem: When I enter the direct navigator, the items I've recorded don't appear, totally blank. The only way to get them back is to switch power off, then back on again.They then "reappear" on the "Playback Contents"
If you have a problem and the PVR or Hard Disk Recorder is under a year old, contact your retailer to arrange a repair or replacement. Under the Sale of Goods Act, you should be covered for at least a year and maybe longer.
If you open a PVR or Hard Disk Recorder, you are likely to invalidate the warranty.
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