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Problem: My unit freezes as soon as switched on using the remote control. There is no output to the television. The unit will not switch off unless the the plug is removed from the mains supply. Can anyone help!
Problem: The recordings are not replaying properly. The picture keeps breaking up and cannot be viewed. Otherwise the playing of the channels through the digital recorder in real time is perfect. Only the recordings are a problem
Problem: Box started to lose the post code location over night when powered off Now wont play recorded programmes but displays them Now says DRV failed. Seems the box may be dying fast
Problem: Box started to lose the post code location over night when powered off Now wont play recorded programmes but displays them Now says DRV failed. Seems the box may be dying fast
Problem: Everything works accept apps i.player etc first you are waiting minutes to bring up Screen then after selecting a programme it just freezes and you have to switch off at Mains. I have fibre optic so there is plenty of speed Phil
Problem: My remote control has stopped working. I have changed the batteries and that is not the problem and neither has the remote been dropped. It has been a bit sensitive over the last few days, but when I've turned the box off at the mains, the remote has worked again when I've turned it back on. This is no longer working.
If you have a problem and the PVR or Hard Disk Recorder is under a year old, contact your retailer to arrange a repair or replacement. Under the Sale of Goods Act, you should be covered for at least a year and maybe longer.
If you open a PVR or Hard Disk Recorder, you are likely to invalidate the warranty.
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