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TVonics DTR HD500 Freeview overview
Number of problems: 7
Number of solved problems: 3
Number of unsolved problems: 4
Problem resolution: 43%
Compared to other pvr and hard disk recorders:
TVonics DTR HD500 Freeview: Likelihood of getting a solution
Ranking: 18th out of 118
Most likely to get a solution:
Digital Stream DHP8100U - problem resolution score of 100%
Digital Stream DHP8100U - problem resolution score of 100%
Least likely to get a solution:
Panasonic DMR-EX86EB-K - 2 out of 11 problems solved
Panasonic DMR-EX86EB-K - 2 out of 11 problems solved
Solved problem list for the TVonics DTR HD500 Freeview
(Click on a problem to see the solution)The unit has just frozen up. It keeps freezing and then shutting itself down.
Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.
Can anyone help find a solution to my tvonics dtr/z500hd it will not come out of standby displays red and green light but no picture; or sound have tried turning off several times with no success Thanks Rob
Picture keeps stuttering and is blocky and pixellated.
Unsolved problem list for the TVonics DTR HD500 Freeview
(Click on a problem to comment or help)Jump to page:
[1] [2]
After scanning for channels the unit closed down sorting out the channel order. It then indicated that it was starting up.Since then it has frozen showing red & green lights and the phrase "starting up" but it doesn't.I have restarted it several times to no avail. ????????
My hard disc needs attention
Customer ref 2006987537
Harddisk cannot be repaired?
my tvonics dtr/z500hd it will not come out of standby displays red and green light but no picture; or sound have tried turning off several times with no success
When box starts it lights up but the actual unit doesn't switch on? Why is this?
Out TVOnics DTR HD500 keeps saying no signal when trying to watch Channel 4 or E4. We have returned the box but it has made no difference. It is just outside of the 12 month warranty. Any advice?
turns itself on when we dont want it to
Solutions for the TVonics DTR HD500 Freeview
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Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.
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Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.
However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.
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Solution 1: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.
Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.
However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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Problem: Can anyone help find a solution to my tvonics dtr/z500hd it will not come out of standby displays red and green light but no picture; or sound have tried turning off several times with no success Thanks Rob
There are 3 comments on this problem.
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- Hi Rob what was your solution in the end ? Did you fix it or just buy a new box? I have same problem as you :( thanks
Char
Char
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- Hi. I am having exactly the same issue. I unplugged overnight but as soon as I powered up, the same two lights came on. I've read a lot of diagnoses but, given that the unit was working just a few minutes before this issue, I am not convinced it is a power or components problem. How are you now with the problem?
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- If your TVonics displays red and green light, the problem is not with hard drive and not with power adaptor. That is a fact. The large PCB is at fault. Anyone know what is faulty on main PCB?
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Solution 1: Hi! Have you been able to resolve this issue with the TVonics? If not I gather the problem is on the main PCB. Don't yet know which component is faulty.
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Problem: Picture keeps stuttering and is blocky and pixellated.
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Solution 1: Check for loose cables and check your signal strength.
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