Problem: I think the hard drive disk has packed in. I could previously record and watch programs. Then one day all the programs vanished. I have tried to repair the disk through the maintenance options but it won’t allow this.
What has made it worse I bought another 2nd hand. This has programs pre recorded, I deleted them all and went to series link my own programs and now this also won’t record. Nor can you repair the disk.
Has something changed since freeview needed re scanning? I’ve never done an update, but mit London is sisolved so not able to get on their site.
Help needed please
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Solution 1:
Update the Software and firm ware with a USB containing the latest (Beta) software:
Unzip the file and copy the files onto the USB. Put the USB into the rear of the Digital Stream box, turn the power off, wait 30sec, turn the power on again, the box will reboot and load the software, just be patient and wait until the FINISHED message is displayed. Then take the USB out of the rear of the Digital Stream box and reboot. Follow the on screen instructions to size your screen and search for channels. 0 out of 0 people found this solution helpful.
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Solution 2:
Update the Software and firm ware with a USB containing the latest (Beta) software:
Unzip the file and copy the files onto the USB. Put the USB into the rear of the Digital Stream box, turn the power off, wait 30sec, turn the power on again, the box will reboot and load the software, just be patient and wait until the FINISHED message is displayed. Then take the USB out of the rear of the Digital Stream box and reboot. Follow the on screen instructions to size your screen and search for channels. 0 out of 0 people found this solution helpful.
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Problem: Went to rewind a programme I was watching and unit Froze, could still hear the sound but the pictures went into slow motion. Re-Scanned the unit but problem still persists and will not record anymore. Get a message saying Mode not Supporoted. Can't use it at all now.
If you have a problem and the PVR or Hard Disk Recorder is under a year old, contact your retailer to arrange a repair or replacement. Under the Sale of Goods Act, you should be covered for at least a year and maybe longer.
If you open a PVR or Hard Disk Recorder, you are likely to invalidate the warranty.
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