PVR and Hard Disk Recorder problems and solutions for the Digital Stream DHR8205U 500GB

Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.

Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.

However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.

Solution 1: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.

Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.

However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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Problem: 10th june 2014
As of today, the problem of fast forwarding a recording to x64 is now affecting all HD Freeview channels. I can only fast forward to a maximum of x4. it is most frustrating

julian

Solution 1: I had the same prob, tried recording a prog today tested it and everything seems back to normal. only thing different was i went into preferences and checked folder creation. I unchecked after test and all working fine.

Kev.
0 out of 3 people found this solution helpful. Solution 2: The problem has been caused by a change in the way the transmitted data is encoded.
Those lovely people at Digital Stream have released a beta firmware that solves the problem and it can be downloaded here:
http://www.mediafire.com/download/21b6q9wuknf0kt5/4.23.r8984Beta-DD-AO3-DSK.zip

Source: AVForums post 1250+ http://is.gd/2hl9Bs

Big thanks to petrev for all his help.
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Problem: When recording a programme the machine never gives me the option to record the series. In the manual it states that a window should appear offering me the option. This does not happen.

Solution 1: From the EPG screen you should highlight the program and press ok button and the option screen should appear.
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Problem: update micon message. unit has failed. cant find any solutions or files to upgrade

Solution 1: http://digitalstream-dhr.wikia.com/wiki/Software_Versions has a range of options. This happened to me and I uploaded the FVU version, loaded onto a recently formatted USB2 stick, switched off the PVR, put the USB into the slot at the rear, turned it on and it quickly ran through the rebooting. Only problem so far is that the type on the Guide, Media and Schedule pages is elongated, and the coloured button guide normally at the bottom of the screen has disappeared.
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Problem: Picture keeps stuttering and is blocky and pixellated.

Solution 1: Check for loose cables and check your signal strength.
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Problem: Picture keeps stuttering and is blocky and pixellated.

Solution 1: Check for loose cables and check your signal strength.
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Problem: Unit fails to start up, power is going to it the blue light comes on under the front panel and the fan start up, however there is no info appearing on the front screen. Have rebooted many times to no avail. Unit was working perfectly yesterday.

Solution 1: http://digitalstream-dhr.wikia.com/wiki/Software_Versions has a range of options for updating the firmware. This happened to me after a 'micom upgrade' error message appeared once - switching it on and off resulted in the same problems you have. I uploaded the FVU version, loaded onto a recently formatted USB2 stick, switched off the PVR, put the USB into the slot at the rear, turned it on and it quickly ran through the rebooting. Only problem so far is that the type on the Guide, Media and Schedule pages is elongated, and the coloured button guide normally at the bottom of the screen has disappeared.
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