PVR and Hard Disk Recorder problems and solutions for the Sagemcom DSI86 HD Freesat

Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.

Solution 1: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.

However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Problem: Picture keeps stuttering and is blocky and pixellated.

Solution 1: Check for loose cables and check your signal strength.
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Problem: Sagem freesat HDDigital TV recorder has wiped off all the recorded programes but the memory used still shows original amount.

Solution 1: Unfortunately I have the same problem. I am able to use the recorder to record as this problem has now happened to me twice. Is there a solution, thanks
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Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.

Solution 1: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.

Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.

However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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Problem: my sagec0m set failed in the middle of a programme.I was not recording or replaying at the time. It automatically started the initial 'set up' procedure for the set as a new purchase.
I followed the instructions until it came to putting in the parental code.I have forgotten the code. I cannot find the instruction book or any phone number to help that I can contact. I have tried resettig th code, but have no result.
Is anyone there who can help please

Solution 1: I had the same problem, the default parental code is 0044.
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Problem: When I try to record a series the screen that says this is a part of a series do I wish it record it as a series yes or no.
When I press yes the please wait message appears and then everything locks up and I have to do a reset and lose all the programmes previously set up. Can you help?

Solution 1: I have exactly the same issue but am yet to find a solution. Disconnecting the power cable rectifys the frozen screen but does not fix the ability to series record.
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