Latest problems: Can you help solve someone's problem?
"Can I watch a previous recording whilst recording another program at the same time? also, is there any way of watching one program whilst recording another?"
"Every time i switch box off i have to go though setting wifi up again "
"My Sky Channels keep scrambling it has been happening for over a month where they stay scrambled for prolonged period of and come back online for a few minutes and become scrambled again I've tried switching it on and off but the channel still remains scrambled how I fix this problem."
" good afternoon, had box for 2 months no problems until now receive picture and subtitles but sound checked tv not the cause of the problem,also checked the mute button. please help ralph"
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Common problems with the SKY SkyBox F5
There are unsolved problems for this PVR and hard disk recorder - can you be the one to solve them? Click Here

Solved problem list for the SKY SkyBox F5
(Click on a problem to see the solution)

- The unit has just frozen up. It keeps freezing and then shutting itself down.

- Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.

- Picture keeps stuttering and is blocky and pixellated.



Solution list for the SKY SkyBox F5

Problem: The unit has just frozen up. It keeps freezing and then shutting itself down.

Solution: It can be extremely frustrating when this happens. Most of the time, there isn't much you can do other than turn it off and then on again, at the mains if the power button isn't responding.

However, there are a few things you can check to help prevent it in the future. Number one is check how hot it is. Freezing can happen when the unit isn't properly ventilated or is in a hot place. Make sure all the vents are uncovered and there is nothing on top of it.
You might also want to check for system updates.
Finally, you might consider turning the unit off and then on again regularly to reboot it. Freezing often occurs when it has been running for a long time, so once a week or so you could try to reboot it by switching it off and on. If you don't want to do this yourself, you might consider buying a timer switch to do this for you at a time you know you won't be using the machine, e.g. 4AM.
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Problem: Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording.

Solution: Recordings fail for a number of reasons. If you schedule the recording and it records - but records the wrong thing - the box might be tuned to two different regions. Reset the channels and manually tune them if you suspect this to be the case.
If the unit is on a series record but has missed the programme, check the programme guide to see if future episodes are being recorded. It may have identified the programme as a different series for some reason, so set a series link on any future episodes that are not being recorded.

Other failed recordings can show a problem with the unit. One or two failed recordings do not necessarily mean that your unit has a fault - it could be due to a power cut or your box could have (unluckily!) frozen or crashed prior to the start of the programme.

However, if there are numerous failed recordings and it continues to occur even though you can watch TV OK, it sounds like a problem with the hard disk and this will need to be either repaired or replaced.
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Problem: Picture keeps stuttering and is blocky and pixellated.

Solution: Check for loose cables and check your signal strength.
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Solve an unsolved problem for the SKY SkyBox F5

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"Network Card has stopped working. No link lights are appearing on the lan card when cable is plugged in. I the setup Ethernet is showing active. "
"skybox f5s having problem recording on external hard drive"
"My skybox f5 has cut out, why is this? only had it for 5 months and never had a problem before"
"Hi there. I have a skybox f5. When I watch a programme on sky, after a while, it says scrambled for a few seconds. After a few minutes later it says scrambled yet again. What should I do? "
"Remote code for universal remote needed for sky f5 box please"
"Can I watch a previous recording whilst recording another program at the same time? also, is there any way of watching one program whilst recording another?"
"Every time i switch box off i have to go though setting wifi up again "
"My Sky Channels keep scrambling it has been happening for over a month where they stay scrambled for prolonged period of and come back online for a few minutes and become scrambled again I've tried switching it on and off but the channel still remains scrambled how I fix this problem."
" good afternoon, had box for 2 months no problems until now receive picture and subtitles but sound checked tv not the cause of the problem,also checked the mute button. please help ralph"
"What do i need to be able t record on my skybox F5S?"
"Hi my sky f5s box comes on for a few seconds then every thing just freezes is there any thing I can do "
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Provide an alternative solution for an existing problem

Additional Solution:
If you have an alternative or additional solution for one of the problems listed below, please select the problem from the list and then submit your alternative solution in the box below the list.

Jump to page: [1]
"The unit has just frozen up. It keeps freezing and then shutting itself down."
"Recordings keep failing. Sometimes when I record a programme, I get an error message and I lose the recording."
"Picture keeps stuttering and is blocky and pixellated."
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